Chief Executive Officer of ATS Digital Services, Robert Deignan, co-founded the company in August of 2011, after a career which included several executive positions at companies such as Fanlink, Inc., and iS3 Inc. Prior to the launching of the digital support company, ATS Digital Services, Robert Deignan attended Purdue University, where he graduated with a bachelor’s degree in Business Management in 1995. Today, through is flagship company, Robert Deignan helps to resolve a myriad of issues, such as problems with connectivity and general troubleshooting, to their growing cast of customers, remotely.
The idea to launch ATS Digital Services occurred during Robert Deignan’s time working for a company that specialized in anti-malware, during a period in which their customers were experiencing issues installing the protective software on their machines. In order to solve the problem, the company decided to have their technical support staff assess the issues, and assist with the installation remotely. Through this process, they discovered that relations between the company and their customers improved considerably, and the idea was created to begin charging for this type of remote service. Once Robert Deignan, along with his business partners, decided to move on, they utilized this budding service to capitalize on a new business opportunity.
Bringing his ideas to life is one of the most important processes associated with Robert Deignan’s business, and he believes that he is the most productive in this regard, when he is separated from his computer and phone; in fact, the greatest portion of his ideas are created when he is outside, and enjoying nature. During this period, Mr. Deignan often chooses to take notes regarding the new idea, and when he returns to his work environment, he begins to map out the process in order to see if it is truly viable. In order to remain productive, Mr. Deignan enters into a new project with one hundred percent confidence, and he proceeds to break down the prospects of the project by analyzing the numbers and creating a sample size that will accurately allow him to predict its future trajectory.